Database Performance Analyzer (DPA) 2024.3 is now Generally Available!
Additional Alert Notifications
SolarWinds is thrilled to unveil our latest integrations for SQL Sentry and Database Performance Analyzer (DPA) with ServiceNow® and PagerDuty®. This much-requested enhancement promises to extend your alert notifications, making your IT operations more efficient and responsive than ever before.
SQL Sentry and DPA can now send alerts directly to ServiceNow® and PagerDuty®, enabling a more streamlined workflow. This means you can manage incidents and events more effectively, ensuring proper notifications, tracking, and logical workflow of IT events.
How It Works
The integrations connect SQL Sentry and DPA with your ServiceNow® and PagerDuty® accounts via SolarWinds Platform Connect. Once configured, any alerts generated by SQL Sentry and DPA can be automatically sent to these channels, allowing your IT team to receive real-time notifications, and ensuring that issues are properly triaged and addressed as soon as they arise.
Benefits of the Integration
- Enhanced Responsiveness: With real-time alerts sent to ServiceNow® and PagerDuty®, your team can respond to incidents faster, reducing downtime and improving system reliability.
- Centralized Incident Management: The integrations allow you to manage all your IT events in one place. This centralization simplifies the workflow, making it easier to track and resolve issues.
- Streamlined Operations: The new integrations ensure that alerts can be routed to the right people at the right time. This helps in prioritizing and managing IT events and incidents more effectively, ensuring that your resources are optimally utilized.
Available to All Subscription Customers
This feature is available to all of our subscription customers at no additional cost. This is part of our ongoing commitment to provide our customers with the best tools and integrations to manage their IT infrastructure efficiently.
Getting Started
To get started with the new integrations, download the latest versions of SQL Sentry and/or DPA, and visit our documentation page for detailed instructions on how to set up and configure the integrations. Our support team is also available to assist you with any questions or issues you may encounter during the setup process.
Conclusion
At SolarWinds, we continuously strive to enhance our products to meet the evolving needs of our customers. The new integrations with ServiceNow® and PagerDuty® are a testament to our commitment to providing you with the best IT management solutions. We believe these integrations will greatly improve your incident management processes, ensuring that your IT operations run smoothly and efficiently.
For current release notes, click here. Stay tuned for more updates and features as we continue to innovate and improve our offerings.