nshah

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• Now Available: Automatic Ticket Assignment, Opening Change Tickets via the Portal & Audit Updates

  2.8K views 2 comments 0 points Most recent by Lauren.Okruch November 2025Service Desk Newsroom
• Announcing Web Help Desk 12.7.4

  5.6K views 24 comments 2 points Most recent by rem64 September 2025Newsroom
• Now Available: Dashboard Custom Incidents Widgets & Automation Enhancements

  708 views 0 comments 1 point Most recent by nshah February 2021Service Desk Newsroom
• Advanced Service Statistics Reports, Scheduled Change Templates, Notifications Enhancements (Labs)

  493 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Change Request Templates and Agent Productivity Updates

  564 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Service Desk Reporting Enhancements

  375 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Employee Engagement and CMDB Enhancements

  505 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Email Notification Within a Workflow

  870 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Mobile IT Asset Management

  478 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• CMDB Updates: Orion Dependency Mapping and Asset Filters by Scan Origin

  508 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Keep Costs Down with IT Asset Management Enhancements to SolarWinds Discovery

  542 views 0 comments 2 points Most recent by nshah February 2021Monitoring Central
• Greater Visibility into the Cloud with the New SolarWinds Discovery and AWS Integration

  591 views 0 comments 4 points Most recent by nshah February 2021Monitoring Central
• Increase Visibility into IT Assets with New SolarWinds Discovery and Orion Platform Integration

  593 views 0 comments 3 points Most recent by nshah February 2021Monitoring Central
• Updates & Enhancements - October 4th 2020

  453 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Service Desk: Users Page Enhancements

  312 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Discovery and Amazon Web Services (AWS) Integration

  586 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Service Desk Enterprise Plan

  450 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• New Configuration Management Database (CMDB) Data Model

  1.6K views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Service Desk: Token-Based Authentication in Azure AD and New Account Summary Page

  838 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Discovery and Orion Platform Integration

  800 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Service Desk: Export Incident to PDF

  277 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Redesign of Our ITSM Record Pages - Release Details

  240 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Service Desk: Unlink Connection to a Jira Record

  220 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Account Profile Redesign, Chat Notifications & Opening Tabs Customization

  361 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Live View of New Incidents

  316 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Discovery Enhancements - Streamlined Activation of Discovery Scanner

  477 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• SolarWinds Discovery Enhancements - Improved Chrome OS Integration

  312 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Tasks and Solutions Reports and Report's Landing Page

  203 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Solution's View Counter and Changing Solution’s Likes/Dislikes

  188 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
• Mandatory Planned Start/End Dates for Changes

  170 views 0 comments 0 points Most recent by nshah February 2021Service Desk Newsroom
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