eber123

• Activity
• Posts25
• Comments63

Discussions

• WHD Reporting methodology

  Answered Closed 355 views 4 comments 0 points Most recent by mesverrum December 2019Web Help Desk (WHD)
• Auto response to email conversation

  Question Closed 185 views 0 comments 0 points Most recent by eber123 October 2019Web Help Desk (WHD)
• Last IP Address

  Answered Closed 215 views 1 comment 0 points Most recent by fluffy_midnight July 2019Web Help Desk (WHD)
• Assets - Reservations

  Answered Closed 282 views 2 comments 0 points Most recent by eber123 August 2018Web Help Desk (WHD)
• WHD authentication = AD / LDAP

  Question Closed 474 views 0 comments 0 points Most recent by eber123 June 2018Web Help Desk (WHD)
• Reports - how many tickes are assigned and open at the moment?

  Answered Closed 208 views 5 comments 0 points Most recent by eber123 April 2018Web Help Desk (WHD)
• Report / Query of tickets assignements

  Question Closed 120 views 0 comments 0 points Most recent by eber123 October 2017Web Help Desk (WHD)
• Report - Snap shot of tickets

  Answered Closed 267 views 2 comments 0 points Most recent by eber123 September 2017Web Help Desk (WHD)
• Query about Report (customs)

  Answered ✓ Closed 179 views 5 comments 0 points Most recent by pbritton August 2017Web Help Desk (WHD)
• Incidents = Problem

  Answered Closed 297 views 4 comments 1 point Most recent by eber123 August 2017Web Help Desk (WHD)
• Urgent - @domain name change

  Answered Closed 201 views 3 comments 0 points Most recent by fluffy_midnight July 2017Web Help Desk (WHD)
• New ticket - ticket type?

  Answered Closed 516 views 7 comments 1 point Most recent by kjette July 2017Web Help Desk (WHD)
• WHD 12.5 Dashboard and quries

  Answered ✓ Closed 196 views 3 comments 1 point Most recent by gus March 2017Web Help Desk (WHD)
• Inform group of users with open ticketes

  Answered ✓ Closed 321 views 4 comments 1 point Most recent by earle.kelley October 2016Web Help Desk (WHD)
• Request type change - Reporting

  Answered Closed 88 views 2 comments 0 points Most recent by eber123 April 2016Web Help Desk (WHD)
• Automatic e-mail reply to client (from third party)

  Answered Closed 184 views 3 comments 1 point Most recent by eber123 March 2016Web Help Desk (WHD)
• unintentionally change of ticket status

  Question Closed 251 views 0 comments 0 points Most recent by eber123 August 2015Web Help Desk (WHD)
• Various different logos in e-mail templates

  Question Closed 55 views 0 comments 0 points Most recent by eber123 July 2015Web Help Desk (WHD)
• Create report of the 10 highest users

  Answered Closed 630 views 12 comments 1 point Most recent by kjette April 2015Web Help Desk (WHD)
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  Look-up ticket number in "My Tickets"

  0 views 2 comments 6 points Most recent by henazo April 2015Web Help Desk (WHD) Feature Requests
• Configure template to specific e-mail account

  Answered Closed 93 views 1 comment 0 points Most recent by eber123 April 2015Web Help Desk (WHD)
• Add the option of change assets in WHD portal

  Question Closed 70 views 0 comments 0 points Most recent by eber123 March 2015Web Help Desk (WHD)
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  Mother - Daughter calls

  0 views 1 comment 6 points Most recent by silmarillion June 2014Web Help Desk (WHD) Feature Requests
• Widgets - how to configure them

  Answered Closed 658 views 4 comments 0 points Most recent by eber123 June 2014Web Help Desk (WHD)
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  Workflow - visual tool

  0 views 1 comment 8 points Most recent by silmarillion June 2014Web Help Desk (WHD) Feature Requests