asummers ✭✭✭

• Activity
• Posts12
• Comments21

Discussions

• 2

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  Automation Rules for Problems

  1 view 0 comments 2 points Most recent by asummers February 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Ability to see when a solution was last viewed/used

  5 views 0 comments 6 points Most recent by asummers June 2024SolarWinds Service Desk (SWSD) Feature Requests
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  Solutions Template

  1 view 1 comment 20 points Most recent by caroll.humphrey April 2024SolarWinds Service Desk (SWSD) Feature Requests
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  Form Logic on Change Catalog

  6 views 3 comments 6 points Most recent by michael.faison December 2023SolarWinds Service Desk (SWSD) Feature Requests
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  Solutions Overhaul! | Redesign, templates, links to other solutions, easy to navigate

  14 views 2 comments 10 points Most recent by caitken November 2023SolarWinds Service Desk (SWSD) Feature Requests
• Automation for computer that hasn't checked in recently?

  Answered Closed 486 views 4 comments 1 point Most recent by blank1016 October 2023SolarWinds Service Desk (SWSD)
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  Ability for Requesters to escalate their incidents

  1 view 1 comment 8 points Most recent by rd98ac December 2022SolarWinds Service Desk (SWSD) Feature Requests
• Best practice for categories & subcategories

  Answered ✓ Closed 2.1K views 2 comments 2 points Most recent by Boden July 2022SolarWinds Service Desk (SWSD)
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  Computer Agent Automation - Match the "User" to the "Owner" automatically

  0 views 1 comment 8 points Most recent by alfrelusoto March 2022SolarWinds Service Desk (SWSD) Feature Requests
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  'Send Notification' Function adds comment into the ticket

  3 views 0 comments 2 points Most recent by asummers August 2021SolarWinds Service Desk (SWSD) Feature Requests
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  Give Administrators the ability to override users out of office settings within service desk

  2 views 0 comments 2 points Most recent by asummers July 2021SolarWinds Service Desk (SWSD) Feature Requests
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  Computer Agent Automation - Inactivity after 'X' set to Spare status

  1 view 0 comments 1 point Most recent by asummers July 2021SolarWinds Service Desk (SWSD) Feature Requests