asummers ✭✭✭

+1

Agreed - I can't think of a time I wouldn't want an incident ever not assigned to anyone. 

+1

+1

+1

+1... been asking for this for a while

@"joeybrown" - Are there any plans for improving the Computers or Solutions modules? Simple automation such as setting the asset to Inactive if it hasn't checked-in for over 30 days would be great. You and I spoke briefly about this last year, however I don't see these referenced above. 

From speaking with a few Product managers, I believe a full revamp of Computers is in the works. My understanding is that the newer features which SolarWinds are releasing for Service Desk are not 100% inter-compatible with the older items. For example, the Dynamic Fields/Incidents are most likely built on a newer…

This a great idea! Our user base often misses to hover over the little information icon. 

+1

Thank you for implementing the ability to copy and paste workflow nodes - such a time saver!

+1

I couldn't agree more with this one. I'd love to be able to get really granular with my SLA's and I'm unable to to without this feature. 

+1

+1

I don't know about anyone else, the chat option rarely opens when I click on it. I end up having to close my browser and clear cache to have it appear. Wondering if anyone else has this problem? 

+1... we've got custom barcodes that we manually add to the asset tag variable of the computer asset. Would be good to be able to scan that directly rather than having to print another QR code

This is such a simple thing, but very much needed. 

I asked my account manager the same thing- he advised that the SWSD support team can revert this change for your site if you ask them. I believe this was rolled out because SPAM filters were checking the link first as users selected it and then voiding the link as being "Used". 

I personally would like to see the Changes exposed to this connector. I don't personally see howe the audit or service catalog will be helpful to anyone in a PowerBI Dashboard... 

Thanks @"joeybrown" for the quick response. Unfortunately, this doesn't work. I swapped it to Custom and redid the conditions with a timebased 3m after last update date/time. I also added another condition just to scope it down to one owner. The automation is still not running... To confirm should I be using the normal…