Vintking ✭✭✭✭✭

• Activity
• Posts22
• Comments1

Discussions

• 3

  Up
  Remove Users from a Group automatically if their role changes from SAU to Requester

  19 views 0 comments 3 points Started by Vintking August 14 SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Variables added to Response Templates (Global and Personal)

  14 views 0 comments 2 points Started by Vintking August 4 SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Extending duration of timing out of SSO for mobile app

  39 views 0 comments 5 points Started by Vintking July 1 SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Bulk merging of tickets - to help bulk remove tickets from alerts

  9 views 0 comments 2 points Started by Vintking May 21 SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Automation Rule for ESM (Enterprise Service Management) to route to other providers

  6 views 0 comments 4 points Started by Vintking May 6 SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Add the Comments section to Contracts

  13 views 1 comment 3 points Most recent by jeremymayfield April 20SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Quick filters features, ability to reset without having to scroll

  22 views 0 comments 5 points Started by Vintking April 17 SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  CMDB reporting request - include the "Source" column so can easily see how the asset was created

  13 views 1 comment 2 points Most recent by dharmbodh April 1SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Service Catalog offered as suggestions for Agents putting tickets in on behalf of end users

  13 views 0 comments 1 point Started by Vintking March 12 SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  For Chat - Ability to copy/paste images into the chat

  37 views 0 comments 1 point Most recent by Vintking February 6SolarWinds Service Desk (SWSD) Feature Requests
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  Analytics and OS Build Reporting

  4 views 0 comments 1 point Most recent by Vintking June 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Analytics and OS Build Reporting

  3 views 0 comments 2 points Most recent by Vintking June 2025SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Analytics and OS Build Reporting

  2 views 0 comments 1 point Most recent by Vintking June 2025SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Analytics and OS Build Reporting

  4 views 0 comments 1 point Most recent by Vintking June 2025SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Analytics and OS Build Reporting

  3 views 0 comments 1 point Most recent by Vintking June 2025SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Ability to create sub-tasks/tickets for a given ticket

  4 views 1 comment 3 points Most recent by P.J. January 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Ability to create sub-tasks/tickets for a given ticket

  0 views 0 comments 5 points Most recent by Vintking December 2024SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Notification that service catalog template is being modified.

  4 views 2 comments 3 points Most recent by averba.snoisle October 2024SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Notification that service catalog template is being modified.

  0 views 0 comments 2 points Most recent by Vintking October 2024SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Assets>Printers - Add ability to pull report using owner name

  1 view 1 comment 1 point Most recent by HorizonRyan September 2022SolarWinds Service Desk (SWSD) Feature Requests
• 11

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  Resolution code and notes for Problems

  2 views 2 comments 11 points Most recent by AHouseSREB August 2021SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Reporting - Native report to show reassignment data

  0 views 0 comments 1 point Most recent by Vintking August 2021SolarWinds Service Desk (SWSD) Feature Requests