ReggieH — THWACK

Discussions

9

Up

Allow users to go to the the next or previous Incident from within an Incident, without having to go to the Incidents Index Page first.

0 views 2 comments 9 points Most recent by ChuckZane March 2025SolarWinds Service Desk (SWSD) Feature Requests
6

Up

We need a way to cc: multiple users without typing in each email address individually.

2 views 1 comment 6 points Most recent by TDTHWACK March 2025SolarWinds Service Desk (SWSD) Feature Requests
7

Up

Turn ON Agent Availability when the Agent Signs In to SWSD. Useful for Queues and Chat

1 view 0 comments 7 points Most recent by ReggieH February 2025SolarWinds Service Desk (SWSD) Feature Requests
5

Up

When cc'ing is it possible to show the user's Site/Location in the list of names?

4 views 2 comments 5 points Most recent by dthao February 2025SolarWinds Service Desk (SWSD) Feature Requests
4

Up

Request for Messages Posted with Homepage Designer to be seen by Service Agents on the Platform

0 views 0 comments 4 points Most recent by ReggieH February 2025SolarWinds Service Desk (SWSD) Feature Requests
4

Up

Ability to lock an incident when it is being updated by a user.

3 views 0 comments 4 points Most recent by ReggieH January 2025SolarWinds Service Desk (SWSD) Feature Requests
7

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Permanently Remove Deleted Categories/Subcategories from the List.

0 views 0 comments 7 points Most recent by ReggieH January 2025SolarWinds Service Desk (SWSD) Feature Requests
3

Up

Remove Category/Sub-Category Link in Service Requests

0 views 0 comments 3 points Most recent by ReggieH January 2025SolarWinds Service Desk (SWSD) Feature Requests