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  • To ensure that the MIBs are compatible with Solarwinds network monitoring software you need to utilize the MIBs from the SW database, assuming you have current maintenance, you may download these in the customer portal.
    in How to customize MIB? Comment by support June 2007
  • that's good to hear!
    in TFTP Error v.9 Comment by support May 2007
  • We are aware of this issue and working to find a resolution- If you have not opened a ticket with support yet please do so, so we may look further into specific details of your environment-
    in Toolset v9 Port Mapper Comment by support May 2007
  • Hotfix 2 corrects an issue in which the asynchronous loading of web pages slows Orion NPM Web Console performance. www4.solarwinds.net/.../topic.asp SolarWinds Support
    in Slower since version 2 upgrade Comment by support May 2007
  • -Make sure the property settings for the TFTP Server is set to Local System account. and also allow the service to interact with the desktop. Just curious if either of you had the beta v9 previously installed on your machines?-
    in TFTP Error v.9 Comment by support May 2007
  • Thanks for bringing this to our attention. We are working on a resolution and will post it here ASAP! SolarWinds Support
    in v3.5.1 Comment by support May 2007
  • Is this occuring from version 3.0 to 3.5.1? or from 3.5 to 3.5.1? SolarWinds Support
    in v3.5.1 Comment by support May 2007
  • Hello- Looking into case 2544 I see that it was decided to do a re-install of orion along with an additional web server however there was a mention of an Easter freeze until the 11th of April- so on April 5th this case was closed and we are awaiting further reply to proceed. If you find this to be an error please notify…
    in Map Maker won't export to remote web server...? Comment by support May 2007
  • The MainTaskDataReader event is just informing you that a DB timeout has occurred. This could happen for many reasons and should not be a concern unless the application is not performing as expected. One suggestion would be to try changing the Collation order from case sensitive to case insensitive in the SQL Manager
    in strange error events Comment by support May 2007
  • quote:Originally posted by solarNoob Thats cool. I didnt really need support on it. We are not supposed to talk about the CTP here at all then? Currently all feedback on the Toolset v9 CTP build should be sent to ToolsetBeta@solarwinds.net with plans for a collaborative discussion in the future. SolarWinds Support
    in Toolset v9 CTP Netflow Not Working Comment by support April 2007
  • The patch can be found here: www4.solarwinds.net/.../topic.asp SolarWinds Support
    in Netflow Source OK But No Data Shown Comment by support May 2007
  • NetFlow 2.0 installs a number of additional counters in the Windows Performance Monitor. Support has found that on occasion this conflicts with certain Non-Solarwinds processes already running on the server. In this case it was CSMon – part of Cisco’s TACACS server. Stopping this process allowed the Netflow service to…
    in NTA 2.0 Service will not start Comment by support May 2007
  • Orion does not have a port mapper, only the Toolset-
    in Orion Port Mapper Comment by support May 2007
  • A tool to perform this data truncation and migration is now available in the release notes. www.solarwinds.net/.../releaseNotes.htm Under the section Data Migration from Older NetFlow Traffic Analyzer Versions The Netflow Data Mirgrator' SolarWinds Support
    in Truncate Table FlowStats Comment by support May 2007
  • Thanks- we are looking into it SolarWinds Support
    in Eval of Cirrus Comment by support May 2007
  • Thanks for bringing this to our attention. We are looking into it- and will post an update here- An alternative number to try is 512-682-9300 SolarWinds Support
    in SW Phones down? Comment by support April 2007
  • Could you provide more details on what you are seeing? Any specific error messages? SolarWinds Support
    in v3.5.1 Comment by support May 2007
  • To be able to determine exactly what is the issue I encourage you to open a ticket with support to receive direct assistance. forms.netsuite.com/.../externalcasepage.nl SolarWinds Support
    in NTA 2.0 - Can't install service Comment by support May 2007
  • At this time the requirements are as follows: Operating System: Windows XP SP2 or later Windows 2000 SP4 Windows 2003 SP1 or later Windows Vista Business and ultimate editions (Ipv4 mode only) CPU = 500 MHZ or faster Memory = 128 MB or greater Hard Drive Space = 150 MB or greater .Net Framework 2.0 or higher SolarWinds…
    in System requirements v9 Comment by support May 2007
  • In the past, we have seen this when connecting to a Polling Engine on a remote server with the System Manager open on the local server. Not sure if yours is remote or not? This error is due to DCOM settings on the server.
    in List resources crashes in Orion NPM Comment by support May 2007
  • You should take a look at Cirrus 3.5- www.solarwinds.com/.../features.aspx
    in Automate Config Downloader in v9 Comment by support May 2007
  • Is Netflow enabled on your devices? Can you run a test with host name and community string successfully? You may want to try adding the device by IP Address rather than DNS name and see if this helps. If not, you might want to hold from looking at that device. Let us know how it goes-
    in Does V9 still use Access MDB for Network Perf. Monitoring? Comment by support May 2007
  • try this thread- http://www.thwack.com
    in Remove the Modules Tab Comment by support June 2007
  • If you have not done so already I encourage you to open a ticket with support and I would ask that you run a packet sniffer of the conversation between SwitchPort Mapper and the switch so that we can better diagnose the issue-
    in Toolset V9 Port Mapper Comment by support May 2007
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