dperdue

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  •  Is this a new problem in 8.1 or an existing problem from previous versions?
    in Custom Icons tiny in select graphic GUI Comment by dperdue July 2007
  • Craig, I think the problem you are hitting is the one described here: . Try this and let us know if it resolves the issue.
    in NPM 8.5 & NTA 2.2 Comment by dperdue September 2007
  • quote:Originally posted by lavelanet Has anyone been able to make "Get" statments work? I've got "Get Next" statements working on my custom pollers that's been working fine all along(I'm on the release version now) but "Get" statements only seem to work when I hit the test button that returns successfull and give me the…
    in Orion v8 Release Info Comment by dperdue December 2006
  • The purpose of data collapse is to compress data as it gets older. As data gets older you lose some granularity (was that packet sent at 12:01 or 12:00), but you retain the important information (how much data, ports, endpoints, etc.). Data collapsing (or compression as we are now calling it) allows you to keep your…
    in what is the purpose of Data Collapsing in Netflow Traffic Analyzer? Comment by dperdue July 2007
  • Thanks Cherrypicker. Some more questions... On your SQL Server, can you run perfmon (Start->Run->perfmon) and look at the Avg. Disk Queue Length counter. Let it run for a minute and look at the average. What is it averaging? You have retention set at 1 day. How many days worth of data are you seeing in the DB? You say you…
    in Database Retention Comment by dperdue February 2007
  • Looks like the deletes are not able to keep up with the inserts for your environment. We are looking into problems like this one. Can you provide some details on your environment: 1) What version of SQL Server are you using? 2) Is SQL Server running on the Orion server or on a separate server? 3) What is the hardware…
    in Database Retention Comment by dperdue February 2007
  • We have issued a patch for this problem. Please try this and report back if this fixes the problem. Orion 8.0.1--Patch for Custom MIB poller - www4.solarwinds.net/.../topic.asp David Perdue SolarWinds Development Team
    in Custom MIB gapping? Comment by dperdue February 2007
  • Start>Solarwinds Orion Network Perfomance Monitor>Netflow Traffic Analyzer>Netflow Web Console does not work it comes up with page cannot be displayed "HTTP Error 404 - File or directory not found" When you ran the configuration wizard, did you choose to use "All Available" IP addresses for the website or just the external…
    in issues with NTA 2 Comment by dperdue May 2007
  • Please run the SolarwindsDiagnostics.exe file from \program files\solarwinds\orion and send me the zip by private message. 
    in Upgrade to 8.5.1 breaks the web interface Comment by dperdue October 2007
  • When viewing the additional web server, what is the URL in the address bar on a page that looks like 8.1?
    in 8.5.1 Masquerading as 8.1 Comment by dperdue November 2007
  • This looks like a corrupt install. Have you tried a reinstall? David Perdue SolarWinds Development Team
    in v8.0.1 basic alert action missing Comment by dperdue February 2007
  • There is discussion in the following thread starting on 1/25/07 that may help you: www4.solarwinds.net/.../topic.asp David Perdue SolarWinds Development Team
    in Services Stopped Comment by dperdue January 2007
  • We have looked into this issue. Orion continues to do "Rediscovery" while a node is unmanged. This will result in some SNMP traffic. A work-around would be to change the node that you want to stop polling to a static IP within Orion (Select Node in System Manager, then select Nodes->Node Details). From here you can change…
    in SNMP Keep Alives Comment by dperdue February 2007
  • This workaround is no longer necessary. We have issued a patch for this problem: * Orion 8.0.1--Patch for Advanced Alert Engine - www4.solarwinds.net/.../topic.asp David Perdue SolarWinds Development Team
    in Workaround for Advanced Alert email bug Comment by dperdue February 2007
  • Does the device support SNMP? David Perdue SolarWinds Development Team
    in Tape Drive Monitoring Comment by dperdue February 2007
  • No, not at this time. It currently supports v5. David Perdue SolarWinds Development Team
    in Netflow Version Comment by dperdue February 2007
  • This is not currently possible with Orion. David Perdue SolarWinds Development Team
    in Orion Charts to Display Non-Orion Data Comment by dperdue January 2007
  • We have seen one other report of this error today. We are looking into it. Can you go to Admin->Manage Views, select NetFlow Endpoint View and attach a screenshot of the resource layout for this view?
    in NTA 2.2 - Orion Website Error Comment by dperdue September 2007
  • What is the sysObjectID of the device (see the Node Details in System Manager to look this up)? If the Watchguard device is reporting a generic net-snmp sysObjectID then Orion will not be able to show it as Watchguard.
    in Watchguard recognized as net-snmp Comment by dperdue January 2008
  • The problem you note here is what hotfix 5 was intended to address. Try copying the dll from C to E and see if that fixes the problem.
    in Map Maker issue after hotfixes Comment by dperdue July 2007
  • quote:Originally posted by Josh Stephens There are a couple of things that could be causing the symptoms that you describe. First, the "NetFlow Sources" resource on the default view of the NetFlow Traffic Analyzer homepage only displays sources that Orion has received NetFlow records from in the last 15 minutes (I don't…
    in Problems with NetFlow Comment by dperdue January 2007
  • What exactly does "run this query" mean? In the database manager? Yes you would run this in either Database Manager or SQL Management Studio for SQL Server 2005 or Query Analyzer for SQL Server 2000.
    in Netflow Event Errors Comment by dperdue February 2008
  • Is there any time discrepancy between the clock on your SQL Server and the clock on the web server? David Perdue SolarWinds Development Team
    in If you are not seeing netflow traffic Comment by dperdue January 2007
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