Derek

Just thought I'd touch base with you on this issue. Are either of you using macros with your nodes list?

Hello shaneh, I've taken a look at your issue and found the behavior you are describing. I've filed a bug report regarding the issue. I've also located the source code which is causing the issue. Thanks for your post! Derek

Providing a bit more guidance to what DONDERKA posted If it is a network printer, then you could use the standard OIDs hrPrinterStatus = 1.3.6.1.2.1.25.3.5.1.1 and hrPrinterDetectedErrorState = 1.3.6.1.2.1.25.3.5.1.2 from the HOST-RESOURCES-MIB The problem arises when you try to identify the actual problem from the…

This error is indeed related to duplicate IP addresses in the Orion database due to multiple pollers. We are currently working on correcting this error, and should have the fix available shortly.

Was your Orion updated to SP2? The fix relates to an issue between the NCM module and Orion SP2. Users running the Orion 9.0 shouldn't see the Add node issue or if SP2 is applied after the NCM module. Another thing to try is to simply run the Orion SP2 update after the NCM module install. We are currently working toward…

Tommo, Could you provide me with your ticket number? I currently have NCM 5.5 setup with no instance name (SQL Server defaults to MSSQLSERVER when no instance is set) and is it's working properly. I'd like to be able to get your diagnostics through our support team to investigate the issue.

You can also try adding two new comparison criterias. These regex should handle any whitespaces between your key words. ^[ \t\r\n\v\f]*![ \t\r\n\v\f]*Last ^[ \t\r\n\v\f]*![ \t\r\n\v\f]*NVRAM

Unfortunately you can only remove the NCM Thwack resource on a per user basis. In NCM 5.5 we've added the ability to set the web proxy information in the NCM web.config. Try adding settings to web.config (do not add the comment lines that start with //): //user name to use to access to proxy <add key="ProxyUserName"…

Our QA team has been unable to replicate the issue without further information. Would you be able to open a ticket with our Support team?

Just thought I'd quickly touch on your temperature question. ipMonitor currently supports APC UPS Internal temperature and APC SmartSlot environmental devices. We cannot auto-detect custom SNMP monitors at this time and is on our current feature request list. I've also added a feature request to directly support PowerWare…

Below is an example to assist you based on what you posted. It looks at the end of the process list line for the matching argument (service name) and then posts the result to the Statistic field (zero being success in this case) The example looks for the snmpd service. Please note this is not a tested or fully functional…

My suggestion is to open a support ticket so that we can safely send in a session trace from the device in question. You can turn on the session trace option in the Settings->Session Tracing(near the bottom of the list). Once you've turned on the session tracing you will need to re-run the execute script in question. What…

 Hi Nick, ipMonitor does have native SMS alert support. Located below is a link that provides some information in configuring SMS Alerting within ipMonitor. support.ipmonitor.com/.../89c984a8a1a944c0b21b62e0d8ee28ba.aspx Please ensure that you have the SMS Service phone number from your provider.

It is possible to monitor a network printer with ipMonitor! You will want to take a look at the HOST-RESOURCES-MIB. Select the SNMP Monitor Wizard located in the Configuration Tab! This is also available from the monitor list when adding monitors. Simply enter the appropriate information into the wizard( ie, Address,…

You should be able to type in Node Name field the following line: ${SysName} - ${AgentIP} This will display the Node name with the IP address

We don't have an APM Template (that I know of), but here some links to the Windows Media Services counters. These two links relate to Windows 2008 counters, and may not list the same as what is on Windows 2003. Windows Media Perf counters (WMI)http://technet.microsoft.com/en-us/library/cc730642(WS.10).aspx Windows Media…

Can you try running a Repair on the NCM 6 Integration Module from the Add/Remove Programs? Just curious, but did you install the RC (release candidate) or did you download and install the latest from the support portal?

Was Orion 9.5 recently installed or repaired on the system? There is a known issue that is corrected in the Orion NPM Service Pack 3. Can you try running a Repair on the NCM 5.5.1 installation from Add/Remove programs?

That is a great point Mike! We should provide a little more documentation on how to create new reports! Users will need to create a specific report for the selected nodes they require by filtering. Steps: 1. In the Orion NCM Windows application select Reports->New Report 2. In the General Tab, create or select an existing…

The Total processor is based on the samples retrieved from system CPU counters. The problem is that monitor polling occurs at different intervals, as well processor usage varies quickly. ipMonitor does sample the values over a short period of time, but the values for Total will be different due to monitors firing…

I'd recommend opening a support ticket and provide the diagnostics. The errors appear to be permission related, however you've entered your SA account. Can you confirm that the ConfigMgmt database was created within SQL Express? Can you also email me the ConfigurationWizard logs? Thanks

Just thought I'd quickly respond to your post. It could possibly be a character that should be checked causing the issue. What is your current ipMonitor version and build number? Are you currently running ipMonitor 9? This will assist me in my testing of the issue.

Hello Roselyn, The Device Discovery allows you to select which devices you want to import after a scan (on the Select Import Rows screen). We currently cannot filter on vendor types at this time, however that is a great suggestion. A workaround would be to import all the devices, then simply group by Vendor and delete the…

This error can appear when the User defined for use by the AppPool (usually Network Service) doesn't have permission to directory where NCM objects are stored. Please ensure that full permission for Network Service, local and domain users are set on the NCM install directory (not the web site directory) then re-run the NCM…

Are you able post the config line that is causing the difference in the compare? I'll take a look to see what the regex would be to ignore that line.

Currently you will need to add the NCM related nodes through the Orion NCM Windows console. Node management using NPM is part of our future plans.

We currently do not have a template for Microsoft Dynamics. I've passed the request along to the APM team. Perhaps the Find Processes, Services, and Performance Counters wizard in the APM settings page can be used to examine the server for either Performance or WMI counters available from the app.

Hi Lance, Are you looking to monitor Disk Performance and have an Alert based on the threshold rate? One option is to use the Exchange Server Monitor, but not use the Exchange specific counters. Here is a list of system Counters you can use: Performance Counters: Disk Read Bytes per Second Disk Write Bytes per Second Pages…

Here is a brief list that of GSM phones/modems that some of our customers have reported using. Nokia 6820 Nokia 6670 iMate SP3i M2M Express from Bluetree Anyone else care to add to this list? :)

Thanks for your post. What version of NCM are you currently running? You may want to try the following regex for the first line ^[ \t\r\n\v\f]*crypto[ \t\r\n\v\f]*pki Can you please post the content from "crypto pki" to "quit"? The thing to keep in mind is that the regex is matched on a per line basis. When multiple lines…