Avadhut.Deshpande · Product Manager · ✭✭✭✭✭

Dont have a timeline.

Hi holbms, What do u mean by 12.3 release ?

Hi Jholzhey , Good to note that you are on latest version. We came across this issue and have fixed it in the next release .

Yes, working on it.

Hi Think ERP , it is under maintenance , why dont you try out the Free Trial version available for 14 days.

Yes , issue resolved in the release scheduled for second week of Dec

thanks

Heyy Chris, Can you share the Ticket # please.

Hi Rels, Did you try clearing the cache?

Hi PeterB, Noted , we are working on streamlining the versioning Nos..thanks

Hi ,Thanks for reaching out .The Trial version is available with the latest features.

Heyy Jeff, we have fixed the issue based on your inputs shared couple of weeks ago. It is scoped into our next release. Thanks for sharing the details.

Heyy, We are working on the same

@ srinipalle - Let me assure you that , Engineering is working on it and you will hear soon on the support case thread.

Heyy Jelizaga, LDAP users will not be affected with the min password length. Incase of any issue reach out to us .

Hi, Can you raise ticket technicalsupport@soalrwinds.com .Will look into it.

Can u plz ping me on Thwack message , somehow am not able to message you.

Hi, Yes very much possible , we can help you out.

Hi , Can you raise ticket with technicalsupport@solarwinds.com , they will help fix the issue.

This issue fixed in WHD 12.8...please check

Hi, This issue has been fixed on WHD 12.8.0, where auto-assignment to backup tech is only applicable for new tickets and when "Assign Tickets to Backup Tech When" flag is set to On-Vacation. There is a Daemon Service in WHD that keeps checking if the out-of-office period of a tech is expired or not; if it is expired, then…

Hi Jamie , Do add it to the Feature Requests....thanks

We have a dedicated section on the ticket detail page to set or edit the due date. It is not possible to store due date in custom field currently in WHD

I am in touch with Zaharan, thanks Phil

Hi, We do have trial (14 days free ) version for Linux, do try it out.

Hi, This issue is fixed in the latest release of 08 Aug 

Hi, Can you connect with technicalsupport@solarwinds.com , we should be able to help .

Thanks Jeff ....looking forward to your inputs and more such enhancements in WHD

Hi Jeff, If you mean the issue related to - Searching FAQ's by Model Does Not Filter Results. It has been fixed ,will be part of upcoming release.

Hi Jeff, we are working on it, you will hear soon.