Does anyone have experience with both of these products? Why does everyone recommend LANsweeper rather than Solarwinds Asset Discovery? What are the pro's and con's of each?
I have experience of both - more Lansweeper than Solarwinds to be fair. The asset discovery in Lansweeper is faaaar superior in Lansweeper than Solarwinds - though for the actual helpdesk the reverse is true.
The first thing is probably the layout - Lansweeper puts more information straight in front of you and is way easier on the eyes - too much white space in Solarwinds.
Functionally, Lansweeper gives far more information - for example for a network switch it will list each port and have a hyper link to the device that is being detected as being connected to that port, allowing you to click through to that asset. It also has customisable actions - on an assets page I can click to ping that asset/open putty/open the asset's webpage etc. Solarwinds just gives you the name/IP/Model and open ports
For Windows PCs, Lansweeper gathers far more information without using an agent than Solarwinds does - and again it has clickable actions - RDP to that machine/open c$/shutdown etc.
There are way more reasons than that to be honest - but those are a good start.
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