The most recent content from our members.
Hello, Does SolarWinds have documentation of the SCIM schema used by Service Desk for user provisioning? I understand that a lot of users have been having trouble with Custom Attribute mapping in the Azure Enterprise Application provisioning for SolarWinds, and I have a ticket open with Azure. In my troubleshooting while…
Seems to be a similar issue to: SWSD user provisioning via Azura/Entra has stopped working When attempting to provision users from Entra ID, string fields work as expected and Entra values appear in SWSD but the manager field never maps to "reports_to." Reports_to is assigned to manager in the mappings, and here is the…
I am new to this forum and new to SolarWinds Service Desk. I recently setup Azure auto provisioning of users and groups from my Azure AD. I inadvertently left the setting to sync all users and groups, and now imported over 3000 users and 3000 groups into SolarWinds. SolarWinds support was able to help me remove the…
I'm attempting to deploy the agent via Azure. I've downloaded the agent and converted it to Solarwinds_Discovery_Agent_2.0.34_2.0.8_1056_458_installer.intunewin and attempted to add it to add it to EndPoint Manager as an App. I believe I have most of it worked out but the install command has me baffled. App…
I have been working on setting up the AzureAD provisioning for Solar Winds (ref). It appears to be updating users correctly, but it will not create a new user. I keep receiving an error "AzureActiveDirectoryRolesExpectedInComplexFormat". The role mapping is entered exactly as specified in the instruction docs, and I am…
Hello! I wonder if it would be a great to have both ADs (on prem and AZureAD) in the Dashboard. For both - WebClient and RichClient. I think this is a good idea, because most users have actually a hybrid infrastructure and not only on prem AD. Thank you!
We recently transitioned 3000 users from @oldco.com to @newco.com - Same tenant, change to mail, upn and proxy attribute. Prior, we tested access to swsd with test accounts. No issues. Requester accounts are provisioned from Azure. Post transition, if allow "newco.com" we end up with duplicates. Any requester that emails…
Good day folks, I would like to know if its possible to create local accounts on Service Desk while authentication is done by Azure AD? Thank you
make Azure AD groups requestable / assignable in GrantMA, so that the groups can * be requested * recertified ANd DataOwners can manage them without additional administrator work
Having issues with provisioning users in Service Desk based on AzureAd Group membership. Groups sync just fine and I can see them in SolarWinds however, provisioning logs show that user account action was to "Create" but status is set to "Skipped" and no other explanation as to why. Any ideas why this is happening? Thank…
It looks like you're new here. Sign in or register to get started.