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🛸 So What's Actually Going On Out There?
Look, we've all been watching the autonomous AI agent discourse accelerate at a pace that would make even the most seasoned sysadmin do a double-take at their monitoring dashboard. One minute you're triaging alerts with a coffee in hand, the next — there's a digital entity doing it for you, modifying configs, spinning up…
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Say Hello to the AI Agent in SolarWinds Observability SaaS (Preview)
Ever feel like you’re spending more time navigating dashboards, jumping between metrics, logs, and traces, and scanning a wall of alerts to figure out what matters? Now imagine if, instead of navigating dashboards and writing queries, you could simply ask your observability platform a question in natural language. That’s…
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The AI Effect: Announcing the 2025 State of ITSM Report
Last year, our inaugural State of ITSM Report explored how IT teams could resolve tickets faster through automation, knowledge sharing, and self-service. This time around, we’re exploring the transformative potential of generative AI (GenAI) to drive resolution times down. Over the past 12 months, we’ve seen many…
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KevinAI - In honor of his 17th anniversary with THWACK
Okay guys, let's spread the word! I've been campaigning in the chat of product demos for months and there's a lot of support in there for it. SolarWinds has been ramping up their AI coverage of late. When I started hearing of this, my mind went to one place and one place only. We have Siri, Alexa, Cortana, all of these…
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SolarWinds Reveals Next-Gen AI — SolarWinds TechPod 102 Bonus Episode
In this special mini episode of SolarWinds TechPod, hosts Chrystal Taylor and Sean Sebring sit down again with Matai Wilson to unpack the latest AI innovations announced during SolarWinds Day. Discover how SolarWinds is building the future of autonomous IT operations, from proactive remediation and Root Cause Assist (RCA)…
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Microsoft Copilot Integration with SolarWinds Observability Self-Hosted
We created a custom agent inside Copilot Studio and integrated it with our SolarWinds Observability Self-Hosted. We used PowerShell Universal (PowerShell Universal | PowerShell Universal) to create custom PowerShell API Endpoints that get data from our SolarWinds instances. Then we created a custom API connector inside…
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Ability to audit or run reports on AI Suggested Solutions
Our CIO has requested if we have an ability to run queries or reports to better view the suggested solutions from GenAI. So far, I have not been able to find this anywhere other than by opening each individual incident. What we are trying to figure out is if our technicians are putting in enough comments and information…
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[SURVEY] We need your feedback on AIOps
The SolarWinds Product team would like to get your thoughts on AIOps—artificial intelligence for IT Operations. Your feedback will help the team better define the problems we can solve for you using AIOps. Artificial intelligence for IT operations (AIOps) is an umbrella term for the use of big data analytics, machine…
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Bring Your Own LLM - Model Context Protocol (MCP) Support
The Model Context Protocol (MCP), a new open standard that simplifies the integration of AI models with tools, including Observability. Key points include: * MCP serves as a universal interface for AI agents, allowing them to interact with various tools without needing custom adapters. It enhances interoperability and…
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The Prompt Journey — SolarWinds TechPod 096
Engage your meat computers with this philosophical discussion about the transformative impact of generative AI, prompt engineering, and beyond with Doug Bennett, Senior Global Partner Development Manager with Amazon Web Services, and hosts Sean Sebring and Chrystal Taylor. They delve into the future of generative AI, the…
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Marketing Stigmas Destigmafied! — SolarWinds TechPod 086
Terms like marketing* are often associated with a long list of negative connotations and an image of a cartoon thief sneaking around a corner with a huge bag of cash over his shoulder. Why does the word marketing make people want to delete their banking apps and bury their wallets? How has the perception of this simple…
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AI Pipeline: Surfing from Concept to Product Reality — SolarWinds TechPod 084
In this conversation, hosts Sean Sebring and Chrystal Taylor talk with Derek Daly, Principal AIOps Product Manager at SolarWinds. He discusses his career journey and the role of AI and machine learning in the company’s products. He shares insights into the process of introducing AI and machine learning into product…
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The Future of AIOps — SolarWinds TechPod 077
Do you ever get the feeling that your computer has gained self-awareness and is trying to take over the world? AIOps expert Aswin Kumar joins hosts Ashley and Sean to talk about AI’s impact today, tomorrow, and beyond, as well as some of the ethical questions we will need to answer before it’s too late.…