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We use ThousandEyes to log into Solarwinds to check the web console every five minutes. The UI fails every day at the same time the database maintenance starts at 2:15 AM. The failures only happen at that time and recover on the next iteration of the ThousandEyes checks (i.e. 5 minutes later). We are running the web server…
We have identified in more than 8 different customers that after upgrading to version 2023.1 the SolarWinds website behaves in an unstable way, even though we removed the entire package (counting logs, folders) the slowness of the website and the unavailability in many cases has been very noticeable. We executed multiple…
SolarWinds NPM Interface pages goes Unresponsive for nearly 2 to 3 mins, cause for this issue is not yet identified. SQL DB and SolarWinds servers have fair amount of capacity to take the load, Have tried repairing Job engine, Collector service, NPM Website, still issue persists. Have a ticket raised with SW tech support…
Is there a way to disable the "Page Refresh" setting below? What would the effects of that be?
Error message states that a webpage requires administrative rights, but it only requires node management rights. Steps to reproduce, 1)create and login with an account with node management rights, but not administrative rights. 2)navigate to https://myorionsite.domain.org/Orion/Admin/CPE/Default.aspx 3)now, logout and edit…
Hi All, Need your help to fix the reoccurring issue on solarwinds webconsole. I have followed the below fix suggested by solarwinds Success Center Success Center No luck. Is there anything else i need to see to fix the error - Unexpected Website Error The file '/Orion/Login.aspx' has not been pre-compiled, and cannot be…
Currently, I can set the Refresh rate to a minimum value of only 1 minute in the Web Console Settings. I would like to be able to set it in seconds, say 10 seconds or so. Can you please tell me if I can make this change anywhere in any config file or DB table? The Dashboard should refresh at a faster rate.
I have installed a trial version of SAM 6.4 on Windows Server 2012. I have configured LDAP authentication. First of all, to get this to work, I had to turn off LDAP authentication, which is a little confusing for me. Anyway, somehow, it is working now. But now, there is another problem. The login doesn't work the first…
Hi Experts, I have installed VNQM on the same server hosting IPAM for a test environment. Created a separate DB for each of them under same instance however after configuration and everything is complete, the web console does not show the top menu bar (My Dashbaords, Alert Activity, Reports, Settings etc.) from where we…
Hi, My web console session continues to time out despite setting the session time out to 500 minutes (times out in just a few minutes of non-use) I have also disabled the session timeout against my user. This is extremely frustrating, does anyone have any ideas?
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