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Community Posts

The most recent content from our members.

Recent Posts

Enhancements to network scanner and network devices
We started to use the network scanner to move away from inventory spreadsheets. It's been mostly good, but some of our network devices get miscategorized as computers. Brocade switches come up as computer assets and the OS as "Crestron XPanel control system", which it clearly isn't. Converting them is easy enough, but the…
CMDB reporting request - include the "Source" column so can easily see how the asset was created
For reporting purposes, customer (Persistent) is looking for the Source Column to show in the CMDB like it does for Computers and Network Discovery.
Custom states in Assets Status
Please add the capability to create and/or change the Asset Status in Assets and/or the CMDB.
Aruba SD-WAN (Silverpeak) Serial Numbers in Solarwinds
Hello, I'm having some challenges with Aruba SD-WAN Edgeconnect devices (Silverpeak SD-WAN). We are running the ServiceNow Graph API integration with Solarwinds, in order to pull in serial numbers for the ServiceNow CMDB. We are grabbing serial numbers successfully from Juniper Networks devices, but not from Silverpeak…
ServiceNow CMDB Integration and Serial Numbers
Hello, we recently integrated our Orion to ServiceNow for CMDB integration using the Graph connector. Once a long time ago we used to do the CMDB integration using the SQL Database. Back then, devices used to populate in CMDB in ServiceNow with 'Serial Number' populated, which properly sorted the configuration into the…
CMDB Menu Navigation
The CMDB view in ServiceDesk needs a better view. We would like to be able to navigate all our CI through a menu, rather than setting up what is going to turn into 50+ different views and saving them individually. Creating all these views is going to end up being more cumbersome than useful. Ironically, the view that we…
When attaching CIs to tickets o Move the Owner’s name higher in the viewing pane for easier identification or… o Customize CI short data to be able add asset tag information or other relevant information.
When attaching CIs to tickets * * Move the Owner’s name higher in the viewing pane for easier identification or… * Customize CI short data to be able add asset tag information or other relevant information.
Add All Fields in Dynamic Form Rules
When creating a Dynamic Form Rule, Not all fields in a given scope are available as a condition. One example that's really affecting us, is that "Type" is not available for "Other Assets". This forces us to create a giant list of parameters that are displayed for every asset.
Map CI Types to Connections for Discovery Agent
Currently, there is no way to change a CI Type for an asset that has been discovered via the agent and the agent likes to assign most things as a computer CI. Additionally, there is no way to set a CI Type on an "Other Asset".
use api to add cmdb item in service desk
using postman POST https://api.samanage.com/configuration_items.json Headers set to Accept */* Content-Type application/json X-Samanage-Authorization with value Bearer <token value> Body is marked raw sub type json body value is copied out of the solarwinds docs { "configuration_item": { "name": "walrus",…

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