The most recent content from our members.
Companies that have IVRs need ability to monitor the queues for high call volumes, and weight times. Identify if phone numbers used to reach us are Up/Down. Problems with call tree if possible All the goodies of being able to identify if our customers can reach us by phone or not.
Need to monitor our Oracle Acme Packet 4600 with SNMP V3. However, it is not working as SHA or SHA1 from Solarwinds is not recognized by the appliance. The Appliance is limited to 256 & 512 on the SHA. Has anyone set this up before or created a custom Poll for this since Solarwinds does SHA1 by default ?
I've been asked to put Opsgenie in and make it work with Solarwinds. Does anyone else run Opsgenie with Solarwinds and if you do why? Surely everything you can do with Opsgenie you can do with Solarwinds. The key feature seems to be the fact that Opsgenie can produce voice and sms notifications to end users to add…
We monitor the up/down status of PRI's with NPM by monitoring the D channel of the PRI. (Channel 23:Signaling). Beginning with the implementation of Cisco IOS 16.6.3 on routers, we see that that channel has disappeared from being discovered by NPM. We now see only the 24 voice channels. Doing an SNMP walk of the MIB…
We have 3x Cisco VG310's that we added today and they Power Supplies for all of them are in a Warning Status. When we go to check the status on the devices themselves they are showing Normal. VG310#sh env all SYSTEM POWER SUPPLY STATUS ========================== Power Supply Type: AC Power Supply 12V Output Status: Normal…
There’s a great article over on TechTarget on an interesting change to the CCNA specialist certification program. Net-net, Cisco is eliminating the CCNA prerequisite requirement from CCNA Voice, CCNA Security and CCNA Wireless. Certifications for these specializations will now require two tests instead of three. My first…
I have a desire to setup a custom device template to download a running config from a Cisco CUE (service module). My theory is that I can setup a new config type called CUE and then have it downloaded on the fly as needed in the web front end. Currently, we backup the configs to a FTP, which is effective, but not ideal.…
I've been tasked to find a 3rd party application to be able to send my alerts from Orion and a few other systems to that can intelligently take these alerts, filter/apply rules to these alerts and then perform email alerting with acknowledgment. If the alert isn't acknowledged in a specific time, then email their back…
After spending significant time with Cisco TAC on identifying exactly what MIB and OID to monitor to determine how they are able to interrogate a Cisco ISR functioning as a Voice Gateway with PRI's I have most of what I need. However, I cannot for the life of me figure out how to transform this data. I need from you all…
I am trying to monitor the utlisation of our Voice for capacity planning, the chart below is being generated but i can't seem to get my head round the number on the left? Any ideas? Or does someone have a better way of monitoring Voice Calls? Thanks Akhtar
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