The most recent content from our members.
Similar to Uptime report PDF export, we should be able to do the same for Transaction.
Hi guys, Up until recently we've received a number of reports about storage and other metrics from our environment in pdf format. Then, seemingly out of the blue, our pdfs started to come through like this: Some don't open at all, and some open with error message about embedded fonts. Most look like this - weird formatted…
Currently an agent can export all incident details to PDF manually, incident by incident. Having the ability to include the PDF within an email notification would greatly reduce clerical work for agents and improve workflows. The variable could be added to "Resolved" notifications to give all parties a PDF copy of final…
Hi All, I've been unable to get reports to generate and send new charts properly. Has anyone had success with this? Are there any relevant tweaks to make specifically for modern UI elements? (I've gone through a significant number of old ones already)
Be able to convert exported PDF reports into an editable PowerPoint file format. Able to do this before but recent changes made some of the labels end up all black which makes the file unreadable.
Each time you receive an email with an attached report, you have to open the attachement to see the contents. It would be nice to see the attachement inline in the email so that you don't have to open it and directly see the contents. Thanks for implementing this in a future release. Pirmin
I've set up a few reports and set the orientation to "landscape" mode. Schedule them to be sent via job and they get sent in portrait...look terrible. opened ticket 660247 and told "for previewing and printing within the tool Report Writer" so...here's the FR
Hello, I was wondering if anyone has been able to schedule a report where the e-mail body contains an image or screenshot of a WPM 'All Transactions' chart (can be any chart just need to know if this is even possible) ? I would rather have the image show up inside the e-mail rather than having the users click on the PDF,…
Where can I find the most recent SDK technical reference PDF? I dug one up but I noticed it's from 2013--I imagine there have been some updates in that long a time. Thanks!
When I print a ticket using the "Gear" and selecting Tickets PDF, I don't understand why some custom fields will print and other custom fields are ignored. I cannot find any location which specifies to print a custom field or not to print a custom field. Can anyone give me any pointers please?
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