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OK, I'm having a really hard time here explaining to tech support what we're trying to do with the out of the box integration. I'm reaching out to thwack to see what others are doing with the SNOW integration and to determine if I'm totally off base here. Backstory: We employ ServiceNOW discovery for multiple clients.…
Hi all, In my work I deal with migrating SolarWinds customers from old and busted instances, to new (hotness) platforms, sometimes migrating basic node information, reports and whatnot, but not the entire database. It is also common, given that node names and such are the same in both instances, for Advanced Alerts to be…
Hi, I am trying to create a way for users to be able to bulk mute servers in a group. I ended up creating dynamic group queries to look for servers belonging to certain node custom properties. I then created a custom view to list (linkable) nodes belonging a root group. Users can now select the group and edit the group…
I have 240 locations with DMVPN internet circuits that provide backup for the primary data circuit. The site router has two tunnel interfaces that are showing up, regardless of the Tunnel connectivity back to the head ends. The tunnels are monitored in NPM via ICMP, as the Router Tunnel interface is only reachable over the…
I would like to send an HTTP Post Alert Action from alerts to our cloud based alert platform. They have a SOAP API and I have successfully tested the XML body in SOAPui. The only thing stopping me from using this action, is that I need to configure minimal proxy info; host and port. How do I configure this? Thanks Michael
Hi, Question: Is it possible to have a critical level alert supersede and then automatically clear/remove the warning level alert, if triggered for the same object. Node/Volume etc. Example; We have two different alerts with thresholds for disk warning and critical level. When the disk usage is at critical, there is no…
I am trying to define a SQL variable inside of a report email alert. The end goal would be to have the Report Name show up in the email and not the Schedule Name. I crafted my query and verified it is working with Database Manager. I attempted to insert my crafted query into my alert, but the engine ends up writing the…
We have an alert configured to notify us whenever a node goes down. And for the most part this works fine. However, we have a couple of devices (aka Nodes) that when they do go down, we don't care but another group does and wants to be alerted. The 'Node Down Alert' alerts my team. We have a separate alert set up to notify…
Hi While triggering an alert for LUNs, I want to get the Storage Array Name to which an LUN belongs to. So, I have written the following query and I am able to get output in SQL Database Management Studio. Select [SRM_StorageArrays].Name from SRM_StorageArrays inner join SRM_LUNs on SRM_StorageArrays.StorageArrayID =…
Hi, we recently purchased the latest version of Solarwinds network manager, and I am in the process of creating alerts. In the old version of solarwinds, we created different alerts and had to add each individual device to the alert to be monitored. I wanted to see if it is possible to create a group and add device members…
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