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Description: Enhance SolarWinds Service Desk by enabling the automatic execution of predefined runbooks based on specific parameters or trigger conditions—such as request type, category, custom field values, or workflow rules—rather than requiring users to manually select and execute runbooks within a Service Request.…
I'm starting a runbook for troubleshooting incorrect VLAN assignment, and I realized I'm missing leveraging Orion NPM's power to make troubleshooting simpler. What ideas can you come up with to improve this non-Orion-based troubleshooting flow, that could include NPM and NCM? Runbook: Troubleshooting Incorrect VLAN…
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