The most recent content from our members.
Hi, Greetings! I am collecting alerts messages from AlertHistory table joining with AlertObjects and Alertconfigurations using SWQL/API. Here I am getting all the alerts with severity Warning (1), Critical(2) and Serious(3). And also with severity information (0). But there is no alert message specified as this information…
Orion Alerting & SolarWinds Service Desk (SWSD) Integration. Making I.T, & Now ITSM Look Easy! The value of an Integrated platform. Organizations of all sizes have complex IT environments which makes managing IT challenging. With the latest release of the Orion Platform 2019.4 and products, we are continuing to build on…
Hi all, I am in the beginning phase of looking for a 3rd party tools that will route out our SW alerts. I am looking for the Pros/Cons to some products out there. I have found xMatters, Derdack and OpsGenie out there and they pitch a good story, but I am looking for real life experiences. So if you could let me know your…
Is anyone aware of how to get additional properties available in the service now incident trigger action? We have all the roles assigned to the SNOW user that are in the documentation. We really need cmdb_ci Class property in order to bind our servers correctly. Because right now a windows server that were passing in the…
Hi all, New to the community, and I'd like to know how to include a graph specifically the PercentDisk usage over the past month into my Alert email for the custom alert I have setup for the servers. I have it setup so that it triggers the email when the disk space remaining is <20%. But as I stated previously I would like…
Hello, I am testing on integrating ServiceNow with Solar Winds. Currently trying to setup alerts, and I am receiving an error: Failed to create incident. Check the connection to your ServiceNow instance on the ServiceNow configuration page. The simulation does create an incident in ServiceNow, not sure why the error is…
We have just started using SolarWinds Alert Integration with our Orion platform and our ServiceNow instance, and we've loved how it has performed so far. What we'd love to see in a future release of Alert Integration is support for SolarWinds CMDB, so that when an alert fires in SolarWinds and an Incident is opened in…
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