The most recent content from our members.
In this release, we've added two new pages in UDT focused on the Help Desk user. These are inventory and overview pages, for an easily sorted, filtered, and searchable view of ports and devices, or users and connection history. Help Desks are busy places, and simple direct navigation saves time and frustration. Adding…
(This may be a duplicate post, but I can't find my original, posted just a couple of days ago.) We are upgrading to 2019.4 on Saturday (from 2019.2). I would like to do it in 2 stages. We have the main server and 26 APE's, but I would like to, initially, just upgrade the main server and 2 APE's (we would shut down the…
Since upgrading to 2019.4 I've been unable to "list resources" on NX-OS platforms. Has anyone else seen this behavior? Do you have a fix, or shoul dI open a support ticket? D
Hello to the THWACK community, I am currently having trouble upgrading from SAM 6.7.1 (Orion Platform 2018.4 HF3) to SAM 2019.4.1 The actual software install seems to go fine, but a problem arises during the configuration wizard. I get to this point, and the wizard hangs and runs transactions continually on the DB until…
Hi, Have a little issue i'd appreciate some feedback on, I ran the Orion centralised upgrade wizard for the first time today to prepare for an upgrade to 2019.4 HF4, The process unexpectedly updated the administration service (restarting the module engine service on a number of my APE servers. After picking the software…
Currently running Solarwinds 2019.4 and McAfee ePO 10.6. The applications themselves are hosted on different servers but ePO monitors all of the servers. This error started Monday, 1/27. Any attempt to change an existing node to use Agent polling or to add a new node utilizing agent polling will produce an error in McAfee…
We upgraded to 2019.4 and it broke SAM on our Linux hosts. We raised a case with support and it took escalating it with Solarwinds Account Manager to get any traction. Long story short after a week we are still no further forward and we have no SAM for our Linux clients as 2019.4 broke the SAM plugin. We have been advised…
WHAT'S NEW IN DPA 2019.4 We are excited to announce that the SolarWinds Database Performance Analyzer (DPA) release 2019.4 is now available! Note that this is the first release using the new DPA version numbering format. DPA 2019.4 is the next release following DPA version 12.1. DPA 2019.4 provides numerous enhancements…
We need to get the traps in the 2019.4 version integrated to alarms with real messages. The alarms will ultimately be viewed in the EOC, hence using the trap viewer and sending an email the pre-2019.4 way is not really the answer. I was able to configure via the web the conditions but getting the message out post 2019.4, I…
Since upgrading everything to 2019.4, NCM on the APE's no longer works. I can't download any config and subsequently RTCD no longer works. It still works fine on nodes that are on the main poller. Before I log a ticket, has anyone else experienced this?
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