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We currently have over 300 techs spanning 10 locations and approximately 150+ tech groups. It becomes a panful exercise to manage with the amount of scrolling involved. Current install is 12.8.3 - Build #12.8.3.2944-HF2 A few suggestions On the General->License Tab 1. Ability to manage/view licenses by Location or Location…
I would like to see more support for directory services. Allowing companies to use security groups from Directory Services like Active Directory would allow us to populate members of groups for Tech Accounts, Tech Groups, Approval Processes, Departments, Locations, who is able to see Request Types that don't fall into the…
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