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Is there a way to adjust the security settings for the DRS web service? Our DRS server is getting a pretty bad report form the vulnerability scanning service. It's almost to the point that I might need to disable it.
We would like to announce the general availability of Dameware version 12.2.4. This release contains following security improvements * Security improvements and 3rd party libraries updates * Removal of MS SQL Compact dependency * Dameware Server tooling upgrade For information about installing Dameware, see…
We would like to announce the general availability of Dameware version 12.2.3. This release contains following security improvements * Default credentials have been removed from Dameware Central Server and Mobile Gateway. New users are prompted to enter credentials during installation, and existing users are prompted to…
We would like to announce the general availability of Dameware version 12.2.2. This release contains following new features and improvements * Dameware 12.2.2 introduces a modern and secure solution for storing credentials * Exported host lists can now contain credentials * This version initiates a new backup functionality…
It would be beneficial to have the DRS and MRC, Logon As and Authentication, sections be the same. The current DRS Logon As doesn't include a field for Domain: Although you should be able to enter the domain as part of the "Connect As" field, it does create an inconsistency in how you connect to a remote device. MRC has 3…
Dameware® Remote Support is a complete support software solution designed to simplify remote access and troubleshooting of end-user computers (desktops, laptops, and servers) running Windows®, Linux®, and Mac® OS X® operating systems. Given the complexity of the solution, it’s certainly useful to focus on explaining a few…
We would like to announce the general availability of Dameware version 12.2.1. This service release contains following new features and improvements * Dependencies on Microsoft Visual C++ 2008/2010 redistributables have been removed * jQuery and jQuery UI libraries have been updated to the most recent versions * Dameware…
We are currently in the development phase for the next release, we are working on following areas. As we move forward we will update this post to reflect what we are working on short-term. If there is anything missing or arguments to move things up, vote on DRS product ideas. We're focusing on following features and…
This is starting to become a regular occurrence with our team when trying to provide remote support using Dameware. This is happening when connecting to Windows 10 Pro computers in an enterprise environment. Sometimes it is fixed by having the end user reboot their computers and then we can connect with no problem. I've…
Every time I invite a user who does not have the DW agent installed yet and is using chrome as default browser (New user basically) the session does not start up automatically and sometimes the click here does not work. If the user's default browser is FF or IE and he clicks on the link, it works fine. Just NOT in chrome.…
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