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The old thread regarding this issue indicated a support case was opened for the issue but never confirmed that it had been resolved. Can anyone confirm that the issue I am experiencing is no longer related to Dell's API changes? I have Dell's OMSA installed and SW recognizes this and pulls other info, Service Tag etc. but…
I would like to be able to see warranty information for our managed Apple computers alongside our other machines.
Be able to set up a scheduled report for Assets that have a Warranty that is past the Warranty End Date.
Hi Everyone, Within my Web HelpDesk user interface the Warranty Exp. date of an asset is inexplicably linked to the Purchase Date. Is there any way to set the Warranty Exp. date separately? My system information is as follows - Any help will be greatly appreciated. Kind Regards, Davo
I want to be able to add asset information to nodes that are either unmanaged (not polled) or polled via ICMP. Reason: I have a boatload of hardware that I need to report the warranty status on that I do not have credentials for (systems span 2 divisions, 4 states, and 20 sites). Adding info manually would suffice, but…
Our Solarwinds installation is in an offline environment which is not allowed to be connected to the internet. This restricts for some small features which require an internet connection. Some of these features have offline downloadable files which we can import into our Solarwinds installation by transferring via USB. One…
Presently, the warranty expiration can only be extrapolated by input of the PO date and warranty duration. I do not have PO dates available for much of the existing fleet I have inherited. What I do have is warranty expiration data available for each serial number that I can look up on the manufacturer website or…
Would be great if you could add new field for Warranty start for all nodes where you use automated warranty check ( DELL, IBM, HP ) . This feature would greatly help to report not only on expiring warranty but also on age of the servers
Ability for WHD to lookup/update warranty information for assets based on serial number and manufacturer.
We are finding that our warranty status information on our HP server hardware is no longer correct. When you click the link to view the details, you are directed to the HP site which has incorrect information: Check your warranty status - HP Support Center - HP However if you use the new link for the HP Enterprise site the…
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