The most recent content from our members.
Hi, The existing SMS service is getting decommissioned. We are looking for SMS service provider platform which can be integrated easily with SolarWinds alert system and can send us SMS alert details when any alert gets triggered. We are looking for very simple service just to get SMS alerts in our phone nothing more than…
In Solarwinds, custom property can be defined for alarms, but there is no such feature for active alarms. Could there be a development on this subject? We have integration with Solarwinds with another ITSM tool and we need to add the ticket numbers we have opened on this ITSM tool to a column in the alert active table on…
HI, I am tasked with integrating SolarWinds with Freshservice Alert Management and I would like some help before I try to do it infront of a customer. I have this but I would like to see or do a hands on implementation other than trusting a webpage as I don't want to be embarrassed stumbling through it.…
Under Managed Alerts, I created a new alert were the Trigger Condition is a "Custom SQL Alert (Advanced)" and the SQL condition is a "Custom Node Poller". However, I was not able to retrieve any data, even when the simplest queries were executed. I could not use SWQL due to the limited functions available. I created a…
I have a group of nodes, which I would like to be alerted on IF a certain percentage (let's go with 50% for the example) of a group's members are down. So: - Single member of group down = no problem - 50% or more of groups members down = alert As far as I can see the alert wizard does not support this natively, I can only…
Hey all! I just recently discovered what appears to be a bug in our Solarwinds Orion server and I am hoping others can confirm. When we edit Email Alert actions to contain multiple entries in the CC field the action is no longer editable after saving. We can delete the action and try again but once either a certain number…
By Paul Parker, SolarWinds Federal & National Government Chief Technologist It’s always good to have a periodic reminder to consider what we’re monitoring and why. Here's an applicable article from my colleague Joe Kim, in which he offers some tips on avoiding alert overload. If you’re receiving so much monitoring…
We allow customers access to SW to view their nodes, networks and/or NetFlow data based on their services. The issue is that the restrictions to the node or group of nodes for the account does not block the customer view all alerts within the SW instance. This provides them not only information about our network but also…
Just a thought I wanted to share. We have a need to alert in ways that we cannot achieve with the limitation of the alert console. What we would like to have is for example: Setup an alert (Down alert). In this alert, create a sub level where we can section off different devices. On the action side create another sub level…
Can anyone please explain me clearly what are Alert Custom Properties Responsible Team and Alert Limitation Category? I am confused with the Send Email action. Isn't the recipient(s) in Send Email action same as the Responsible Team?
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