The most recent content from our members.
When going to update an asset owner, there should be a feature that will read the owner of the machine and then automatically update the site and department below it if it shows up in the requesters profile and account.
Hello i need to create a custom widget that contains a query that must retrieve a table with all the alerts filtered by department Thanks in advance
In REST API, add Search capability to Departments. Need at least to be able to search by name. Doing deleted would be nice like you allow in Locations now.
Please add the ability to allow exporting of Departments via tsv or excel as you currently do Locations. This should be an easy feature addition.
At this time, a Department can only be a member of a single Department Group. It would be nice to allow a department to be a member of multiple Department Groups. The Department Groups are very useful in limiting the request types that are available to specific groups, and this would make managing those much easier.
Hi, We are running Web Help Desk version 12.0.1.25, which appears not possible to assign a client/asset to multiple departments. Just wondering if the latest version WHD has this feature added? If so, can the department assignment also be based on the LDAP connection (security groups)? Any advice is greatly appreciated.…
Web Help Desk allows the creation of both locations and departments but there is no ability to link a department to a location. Therefore, when creating a ticket, you must scroll through the whole list of locations and the whole list of departments. I work on a college campus where we have over 120 departments and it would…
Hello Thwackers, I've been given a task to separate our NPM installation in to essentially three installations. I am not sure if this is possible, or where to start looking. Currently, we have 1 large solarwinds installation, consisting of over 500 nodes / 1800 interfaces. We have mixed in our NPM, Network Core devices,…
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