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Our 24x7 monitoring team keeps an eye on change requests and they mute the affected nodes to prevent node alerts being raised. However Groups can't be muted in the GUI, so they still get Group down alerts. I'm looking for one of two things: 1. Suggestions on how to set up something that will let our 24x7 team mute Groups…
Question: How can I get a report of "Node is down" alerts, which includes a field for either Downtime or Reset Time? Background: I created a basic, working "Node is down" alert. The only trigger action is send an email. The only reset action is send an email. The reset action message, contains: "Object was down for…
**REQUIRES ORION PLATFORM 2018.2 OR ABOVE** I had assembled this based on a much older SQL report, and then updated it to SWQL, then added some more intelligence to it so you can filter it based on the duration of the outage, search by the device names, and it has a method of letting you know when nodes have been down so…
Hello, there have been a couple times nodes alert as down when they are really not. They are able to ping, but it looks like the agent status keeps going into unknown causing the node to appear down. Would a reboot of the node fix this? Is there a way to restart the agent service remotely rather than rebooting the node?
I have a question about nodes that go down. We have recently migrated from Nagios to SolarWinds and are in the stage when both products are coexisting. When a node goes offline (reboots, crashes, etc.) it seems Nagios picks it up extremely quickly, while SolarWinds seems to take much longer, and most of the time if the…
Hi all, Question: I'm seeing a lot of errors related to an item with the same key already exist or a prinary key couldn't be updated due to duplicates and things of this nature. What's the best way to find the cause and get it to stop. Here is an exmaple: Violation of PRIMARY KEY constraint…
Hi Sometimes we have some devices that are connected to the network via satellite connections or ADSL, meaning that the connection is not the most reliable one. In order to avoid being bombarded with Node is Down alerts and to avoid saying devices in red on the web interface, I always recommend to modify the default Node…
I wasn't sure whether to put this under SAM or NPM, but since my biggest pain points are SAM application monitors right now, SAM wins the prize. This is connected to my request. When an application component becomes unresponsive (and there are LOTS of reasons why a SAM component monitor would stop working -- SSH…
Here is the problem. I have been seeing my Appstack environment for volumes as red like below screenshot. When i checked on each server where the volumes is showing red i found that the " Next Poll " in volume details page is showing Feb 2 2017 which is past (Note :Current Date is 19 March 2017 ). So i searched for the…
Here's my situation: One of our clients have implemented backup internet circuits that are normally programmed to be down, as they are metered internet circuits that charge by the gigabyte. However, if the main internet circuit goes down, the router is programmed to bring the metered circuit up. The client wants alerts for…
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