The most recent content from our members.
Does anyone here expose their helpdesk to the internet? I am thinking of doing this so our maintenance team and our technicians are able to access the help desk while they are in the field. I just wanted to see what everyone was doing with this and if anyone is even allowing access to the helpdesk this way. I have seen a…
Hey everyone. We are a long time user of Web Help Desk and wanted to get a look at Nextgen before deploying it so I stood up another server and was going to look it there. I installed it, but it looks the same. Did I miss something? I thought this would have the new interface on it. Do I have to enable it? Just wondering…
We are thrilled to announce a transformative update to SolarWinds® Web Help Desk. This release marks a significant milestone in our commitment to the product, delivering a modern experience designed to streamline your IT operations while laying the groundwork for rapid future innovation. This is more than just a…
November 2, 2022 Assisted Living Industry Leader Reduces Software Spend and Sprawl by Expanding SolarWinds Service Desk Company Wide About Saber Healthcare Founded in 2001 with just two senior living facilities near Cleveland, Ohio, Saber Healthcare today operates over 100 skilled nursing facilities throughout seven states…
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