The most recent content from our members.
Currently VNQM supports many versions of CUCM but the most recent is not supported (ref case # - 01920123): https://documentation.solarwinds.com/en/success_center/vnqm/content/vnqm-gsg-supported-vendors.htm To benefit all organizations who are looking to upgrade in the future please extend this functionality to 15x and…
Please could you someone advise if you any one configured to backup the configuration of Cisco Unified Call Manager ( CUCM ) using NCM. We have onboarded the CUCM, but unable to enable NCM for same . Are there any new device template is required for NCM to work ? thanks in advance.
Hello everyone, I'm running into a strange problem when trying to add CLI credentials to CUCM 12.5 devices. Every attempt at a connection fails with a timeout from SolarWinds, though I am able to connect normally using Putty with the same credentials from the same APE. I enabled the CLI Trace logging and it shows the…
Just wondering if anyone has a CUCM version higher then 12.5 with VNQM? Needing to upgrade to 12.5(1)SU5 however Solarwinds documentation only states up to 12.5. Logged a case and developers feedback was "they cannot able to confirm yet since this not been tested. However, in general this CUCM 12.5(1)SU5" So with the above…
We’re excited to announce general availability for version 2023.2 of the SolarWinds® Platform, SolarWinds® Hybrid Cloud Observability, and the Network and Systems modules. Version 2023.2 is now available for all customers under maintenance, so log in to your customer portal to download it. Want to see everything new? Check…
We’re excited to announce a new release candidate for the SolarWinds® Platform, SolarWinds® Hybrid Cloud Observability, and the Network and Systems modules. Version 2023.2 is now available for all customers under maintenance, so log in to your customer portal to download it. Release candidates are fully tested and…
Currently VNQM only supports up to UCM 12.5 per this page: https://documentation.solarwinds.com/en/success_center/vnqm/content/vnqm-gsg-supported-vendors.htm Recent upgrade from 12.5 to 14.x broke our CDR reporting. Please address this. Reference Solarwinds Case # - 01093534 Thanks.
Cisco have implemented a new feature for CUBE called VOIP Trace. Previously, looking at call data involved using Wireshark to gather data, it was very difficult to differentiate between calls. With VOIP Trace the CUBE stores call data in a much more manageable way. You can now query the logs for individual calls with…
I have recently moved servers that VNQM runs on. I have moved the IP address of the old server to the new server. CUCM 11.5 is sending the CDR files to the SFTP server which is also the same server that VNQM is on. I have noticed that VNQM is not downloading/reading the files. I can see from the SFTP server (Bitvise) that…
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