Hello everyone, I'm running into a strange problem when trying to add CLI credentials to CUCM 12.5 devices. Every attempt at a connection fails with a timeout from SolarWinds, though I am able to connect normally using Putty with the same credentials from the same APE.
I enabled the CLI Trace logging and it shows the connection attempt succeeding but the connection is still being marked as a timeout. It seems that NPM is getting stuck in a loop after the CUCM banner loads continually tracing out this block of messages until the connection gets marked as a timeout and fails:
[87723944] [03/01/2024 13:31:50.928] ProcessLogin State: Banner
[87723944] [03/01/2024 13:31:51.772] TimerTick: mstrData=<admin:> State=Connected
[87723944] [03/01/2024 13:31:51.772] Pending Disconnect = False
[87723944] [03/01/2024 13:31:51.772] TimerTick: send CRLF to get the prompt
Here is the trace showing the successful connection attempt:

Has anyone encountered this issue?
Thanks!