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The most recent content from our members.

Recent Posts

June 16 SWSD Release: SLA Timer Start, SLA Policy Re-Application, and Built-In DocuSign Integration
We are excited to announce our latest updates for SolarWinds Service Desk! In this release, we are focusing on giving you greater customization and flexibility, whether you are fine-tuning your service level agreements to align with real-world workflows or automating your electronic signature processes. Align metrics with…
Docusign Integration with Service Catalog fields
Have a way to integrate Service Catalog items to a Docusign form and have the Docusign form be the resulting document that just requires a signature. It would be great to have this dialed in as an option. I was able to develop a process that would go through approvals, do conditional checks based on fields, update fields…
Use Patch Manager to deploy DocuSign Print Driver
Hey there, tricky situation here, we use the DocuSign Print Driver at work, which includes a self-signed certificate packed into the installer provided by DocuSign, which makes silent installs impossible due to the need for user input to trust the installer. Has anyone else used Patch Manager to deploy the DocuSign Print…

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