The most recent content from our members.
In the "agent" view, when looking at a ticket there is a "tasks" tab which allows me to see the tasks that are on that ticket. It would be nice if the user side showed tasks that are assigned to that user for that ticket. Our finance team often assigns tasks to people who are not fully licensed users. Whether it be a…
When navigating Incident views, Changes views, Assets Views, there is a standard view screen style being used. I would like to suggest some improvements that could be made to all of these screens to improve usefulness and navigation. * When scrolling down a view screen, do not scroll the very top screen controls (for…
Adding additional "is one of" option will increase readability and will make complex alerts more clean and clear. Before: After:
I love working with the Modern Dashboards (this surprises no one), but I think a UI change might help some people. At least I know it would help me. I build most of my Dashboards Widgets using the empty types, because I personally find it easier. It would be better for me to have the Empty Widget types automatically sorted…
Tabs do not work correctly on the incident form (user interface). Instead of going to the next field, they seem to bypass any fields that have a drop-down/selection option. This requires constant back and forth between the keyboard and mouse, resulting in repetitive stress injuries for us users. This needs to be fixed.
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