Is there a way to notify a group when an assignee to an incident is changed more than 3 times?
Hi, there is no way to send a notification but you can add the # reassignments column to your incident index. You can sort by this column to see which incidents seem to be bouncing from one assignee to another.
This would be a great feature request to add for additional THWACK members to vote on. SWSD Feature Requests
