SolarWinds Service Desk (SWSD)

Feature Requests

Newest Feature Requests

Removal of times (hours) upon manual input of holiday closure under "Business Hours"

Gpanter
- Open for Voting on 24 Mar 2023
- 0 Comments
- 24 Mar 2023 10:17 PM
Most recent/latest comment email variable

MartinCL
- Open for Voting on 22 Mar 2023
- 0 Comments
- 22 Mar 2023 1:10 PM
Ability to Limit Scope of "User" Type Custom Fields

havens1515
- Open for Voting on 22 Mar 2023
- 0 Comments
- 22 Mar 2023 1:00 PM
Ability to Verify Custom Field Input with RegEx

havens1515
- Open for Voting on 22 Mar 2023
- 0 Comments
- 22 Mar 2023 12:51 PM
Users should only be able to see the categories they have access to on the Teams side of integration

srmnrth
- Open for Voting on 21 Mar 2023
- 1 Comment
- 21 Mar 2023 11:24 AM

Top Voted Feature Requests

Service Desk Dark Mode

nickbarnhiser
- Open for Voting on 1 Jun 2022
- 2 Comments
- 29 Jun 2021 4:59 PM
Ability to reactivate a service request task.

cdow2011
- On the Roadmap on 1 Dec 2022
- 5 Comments
- 15 Jun 2020 4:10 PM
Auto Attach Computer to Ticket

nchidozie
- Future Consideration on 1 Dec 2022
- 9 Comments
- 7 Jan 2021 2:35 PM
comments in approvals - available for all task users / requestors to see

lucy.holliday
- On the Roadmap on 1 Dec 2022
- 4 Comments
- 2 Nov 2020 4:38 PM
Email notification of "Not Satisfied" Survey Response

Tsweeney
- Open for Voting on 11 May 2021
- 7 Comments
- 11 May 2021 6:30 PM

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