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SolarWinds Service Desk (SWSD)
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SolarWinds Service Desk (SWSD)

Feature Requests

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Updated Feature Requests
  • Gpanter
    Removal of times (hours) upon manual input of holiday closure under "Business Hours"
    Open for Voting 1 day ago
  • MartinCL
    Most recent/latest comment email variable
    Open for Voting 3 days ago
  • havens1515
    Ability to Limit Scope of "User" Type Custom Fields
    Open for Voting 3 days ago
  • havens1515
    Ability to Verify Custom Field Input with RegEx
    Open for Voting 3 days ago
  • srmnrth
    Users should only be able to see the categories they have access to on the Teams side of integration
    Open for Voting 5 days ago
Newest Feature Requests
  • Removal of times (hours) upon manual input of holiday closure under "Business Hours"

    Gpanter
    Gpanter
    • Open for Voting on 24 Mar 2023
    • 0 Comments
    • 24 Mar 2023 10:17 PM
  • Most recent/latest comment email variable

    MartinCL
    MartinCL
    • Open for Voting on 22 Mar 2023
    • 0 Comments
    • 22 Mar 2023 1:10 PM
  • Ability to Limit Scope of "User" Type Custom Fields

    havens1515
    havens1515
    • Open for Voting on 22 Mar 2023
    • 0 Comments
    • 22 Mar 2023 1:00 PM
  • Ability to Verify Custom Field Input with RegEx

    havens1515
    havens1515
    • Open for Voting on 22 Mar 2023
    • 0 Comments
    • 22 Mar 2023 12:51 PM
  • Users should only be able to see the categories they have access to on the Teams side of integration

    srmnrth
    srmnrth
    • Open for Voting on 21 Mar 2023
    • 1 Comment
    • 21 Mar 2023 11:24 AM
>
Top Voted Feature Requests
  • Service Desk Dark Mode

    nickbarnhiser
    nickbarnhiser
    • Open for Voting on 1 Jun 2022
    • 2 Comments
    • 29 Jun 2021 4:59 PM
  • Ability to reactivate a service request task.

    cdow2011
    cdow2011
    • On the Roadmap on 1 Dec 2022
    • 5 Comments
    • 15 Jun 2020 4:10 PM
  • Auto Attach Computer to Ticket

    nchidozie
    nchidozie
    • Future Consideration on 1 Dec 2022
    • 9 Comments
    • 7 Jan 2021 2:35 PM
  • comments in approvals - available for all task users / requestors to see

    lucy.holliday
    lucy.holliday
    • On the Roadmap on 1 Dec 2022
    • 4 Comments
    • 2 Nov 2020 4:38 PM
  • Email notification of "Not Satisfied" Survey Response

    Tsweeney
    Tsweeney
    • Open for Voting on 11 May 2021
    • 7 Comments
    • 11 May 2021 6:30 PM
>

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