I have a user who states that the satisfaction survey expires shortly after receiving the email when it should be available for 1 week.
Chris Christenson
cchristenson@hillsdale.edu
Did you mean to ask this here: (1) SolarWinds Service Desk (SWSD) - THWACK or here: (1) Web Help Desk (WHD) - THWACK (solarwinds.com) You might get better responses in the specific product forum.
I was not totally sure which place to submit the question.