SolarWinds Service Desk (SWSD)

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Newsroom

SolarWinds Service Desk Product Updates and Enhancements - March 20, 2022

seyi.verma

We’re excited to announce the following SolarWinds® Service Desk key feature updates and enhancements. For a complete list, please visit the Service Desk release notes. Scale and Efficiency Easily Import Mobile…
- 20 Mar 2022
Now Available: Dynamic Forms and Variables Converted to Custom Fields

joeybrown

Please review the in-depth documentation about these features on our Success Center here We are excited to announce the release of dynamic forms and variables converted to custom fields! Dynamic Forms: Dynamic forms give…
- 9 Feb 2022
Updates and Enhancements: New navigation out of labs, add missing requesters to the user list

joeybrown

User List Expansion: If someone new emails your IT support address, SWSD will create a ticket on that person's behalf. However, if the incoming email address is from a domain not a part of the approved domains list, the user…
- 12 Nov 2021

Forum Thread List

Answered

Why are custom form logic not being used when converting an incident to a service request? 0

19 views

2 replies

Latest 4 hours ago
by cdow2011
Not Answered

Edit the field order and placement on Custom Forms and Service Items 0

176 views

1 reply

Latest 8 hours ago
by cdow2011
Suggested Answer

External Integration? 0

394 views

5 replies

Latest 1 day ago
by SPSDude
Not Answered

Workday Integration with SolarWinds 0

123 views

5 replies

Latest 4 days ago
by TVHRoss
Discussion

Unwanted Views won't stay deleted... and won't rename!

442 views

5 replies

Latest 12 days ago
by SPSDude
Discussion

looking for assistance creating a GPO login script to install the Discovery Agent on my computers

226 views

12 replies

Latest 13 days ago
by SPSDude
Suggested Answer

How long or how many up votes before a feature request is implemented? 0

175 views

3 replies

Latest 13 days ago
by SPSDude
Suggested Answer

Integration with Power BI +1

1146 views

8 replies

Latest 14 days ago
by SPSDude
Not Answered

Exporting Current View - Extra Comma 0

144 views

1 reply

Latest 14 days ago
by SPSDude
Answered

Email Variables for comment 0

550 views

9 replies

Latest 14 days ago
by SPSDude
Suggested Answer

What's the best way to automatically create a future service request? 0

224 views

1 reply

Latest 18 days ago
by SPSDude
Answered

Have we ever been able to... 0

221 views

2 replies

Latest 18 days ago
by Stonelaughter
Suggested Answer

Inventory of software currently installed 0

203 views

2 replies

Latest 18 days ago
by Roadstone
Answered

Hidden Network Devices 0

234 views

4 replies

Latest 19 days ago
by jsmarslik
Not Answered

Get Incidents, filter by Assigned? 0

329 views

8 replies

Latest 19 days ago
by MitchKiah

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