Does anyone know where I can find Service Desk Portal customization examples? I need to walk our clients through certain helpdesk requests (dropdowns, validation, conditional branching, etc.), hoping to use the portal features for this.
There are a few short videos...
Help employees help themselves with a custom portal - TTT Videos - THWACK Tech Tips - THWACK (solarwinds.com)
Create an Employee Portal in Service Desk - TTT Videos - THWACK Tech Tips - THWACK (solarwinds.com)