Web Help Desk 12.7.1 Upgrade

When upgrading from Web Help Desk 12.7.1 to 12.7.9 do you need to sequentially update to each version or can you go straight to the latest version?

Has there been any issues reported with the latest version during or after the upgrade process.

Thank you!

Michael Boyle
Lewis University
Office Of Technology

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If you use the PostgreSQL Database type there are many pitfalls to be aware of.

Thank you for this resource guide how can it be determined which Database is being utilized

We do Utilize PosttgreSQL

Here are some useful links about the upgrade process at the stage when you move from a PostgreSQL 9 database type to a PostgreSQL 13 type

Read all upgrade Guides and release notes as well.

There is a HotFix 1 as well now which goes on top of 12.7.9 once you get to that point.