For some reason our tickets are coming into our ticket system but when we reply they are being filtered as spam.
We use Office 365 and we updated our DNS records through our host.
Just not sure what we are missing.
Are you using SWSD? Just trying to help understand how things are built out in your environment.
Yes
OK. I'll try and find someone who can jump on this thread that deals with SWSD directly and ask them to help you out.
Thank you!
