WHD Discovery Engine Windows 10 issues

Hi all,

I am having issues with Discovery engine not discovering any machine with Windows 10 version 2004 onwards. In event viewer on a machine that gets missed I get the message 'The server-side authentication level policy does not allow the user ... from address ... to active DCOM server. Please raise the authentication level at least to RPC_C_AUTHN_LEVEL_PKT_INTEGRITY in client application.' Does anyone know a fix for this?

Thanks in advance

Robert

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Accepted answers

typhoon87

What version of WHD are you using? In 12.7.4 one of the noted fixed issues was

WMI connections can now scan computers running Windows 10 version 2004 and 2012.

If you are using an older build you should update, if you are already on 12.7.4 or newer you should probably open a support ticket.

Full release notes (https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-7-4_release_notes.htm)

All comments

typhoon87

What version of WHD are you using? In 12.7.4 one of the noted fixed issues was

WMI connections can now scan computers running Windows 10 version 2004 and 2012.

If you are using an older build you should update, if you are already on 12.7.4 or newer you should probably open a support ticket.

Full release notes (https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-7-4_release_notes.htm)