Is there a way to change the colors, font size, etc for Techs? I know I can change colors for the Clients UI, but I was wondering if there is an option for the techs.
I'm not a fan of the Grey/White UI.
Not through the website itself - at least not the version I am on. You would have to modify it on the server itself if you have that on prem. That would be nice though.
C:\Program Files\WebHelpDesk\bin\webapps\helpdesk is where you would start looking. Check the tech images in that folder.
There are certain images that are called by .css files. A caution, though, as you'd have to be careful and know what you are doing or you could mess it up. Not sure if it violates any terms either.
Will check it out, thanks!
Hi oscar89 and mark.dangelo,
You can change the CSS and files directly within the installation folder, however this is not a supported change as you're directly changing these files.
This shouldn't violate terms, however you should note that if you plan to upgrade versions then you'll usually have to make these changes again... You should NOT copy-paste a backup of the files before/after the upgrade because these files may have been updated or changed due to the upgrade. - Apart from supportability, this is the only reason I don't recommend making these changes.
If you proceed with such changes, have fun and keep this in the back of your mind for the future!
-Midnight
