Ok, my head hurts and I need the assistance of someone who has done this already to save me from myself. I want SAM to raise a Web Help Desk when it sees a Failed Backup job in Symantec Backup Exec. How do I achieve this?
Thanks guys.
Are you currently alerted via SAM when the job fails?
You should be able to achieve this by having Backup Exec email an alert to the mailbox used by web helpdesk.
