Is there a way to change the words "Web Help Desk"?
Setup -> General -> Options -> "Web Help Desk Name"
is probably what you're looking for.
That's it! Thanks so much!
Furthermore, we wanted to customize the naming of some things in WHD. You can do this by editing the following file and then restarting WHD service:
\WebHelpDesk\conf\labels\Labels.properties
We were able to change the wording for Approvals/Voting. Look through that file, it's self explanatory.
Although true, it doesn't brand the main header in WHD with that name it stays Web Help Desk.
Web Help Desk Name
A name used to identify the Web Help Desk. This will appear in a browser's title bar, and can potentially appear in e-mail messages sent to Clients (see Setup > E-Mail > Templates) and in the header of the Client user interface (see Setup > General > Look & Feel).
Yeah i have changed all that, but if you see my attached picture, in the previous post, that Web Help Desk in the Admin panel is always there no matter what i customize my look and feel to be. I have an awesome customized with my logo and coloring, but that admin panel, WHD has me locked out.
I replied to Jeremy directly, but figured I'd post here. "Web Help Desk" at the top left of the tech/admin console is an image located here:
WebHelpDesk\bin\webapps\helpdesk\headerbar\whd_text.png
I assume after changing the image, you'd need to restart WHD service to take effect. I haven't tried it yet.
