18 second delay in sending outgoing mail (Exchange)

phoenix_z80

Does anyone know of a setting that I can change that may correct an issue I have whereby sending an email out to a client takes around 18 seconds to send?

Basically I can receive and send emails, but when I add a note to a ticket, save it and then click on send it takes ages before it gives me the message to say an email was sent. If I take the email settings out the messages indicate saved instantly, so i know it's an issue with the outgoing emails.

The email account being used is an Office 365 Exchange account. Within the outgoing mail account settings: Advanced email properties I have tried both mail.smtp.noop.strict=false and mail.smtp.userset=true but both make no difference to the time it takes to confirm sent. Any ideas?

Other settings used:

SMTP Authentication: Simple

Port: 587

SSL: Yes

SMTP Server: smtp.office365.com

blankenshipr

I would change your Email Options in WHD (Settings > Email > Options), setting the Scheduled E-Mail Delivery Threshold to 0. This will cause all outgoing emails to go into WHD's sending queue. This way you do not have to wait for the email to be actually sent to continue working in WHD. All emails will be sent in the background.