Every 6 months, I want to create a ticket that prompts clients to do something. Specifically, I want them to test an account to ensure it doesn't go dormant.
I have a list of 30 client IDs. What I want to do is create 30 tickets, one assigned to each client, on a schedule every 6 months.
I already have figured out the scheduling piece, and I currently create audit tickets in this way. But I've created a ticket for each task/tech (there are only a few, and they are all unique, so it isn't a big deal).
However, now I need to create 30, that are all the same. Is there a way to do this through the UI? I suspect not, but worth a shot.
If not, might be a good feature request.