We recently moved over from Solarwinds Web Help Desk to Solarwinds Service Desk. WHD had a dedicated Reservation system for easily checking in and out asset items for a set period of time and that would send email alerts to the client if assets were past due. The reservation system would also show technicians if an asset was currently checked out and would not allow for duplicated/conflicting checkouts to be made on the same asset.
My question is, has anyone else run into this from switching to Service Desk from Web Help Desk and, if so, what have you done to work around the lack of a dedicated reservation system in Service Desk?
We have attempted to create a service catalog item but that isn't quite working out.
