When we click the Satisfied and Dissatisfied button, we are redirected to this page. This is where the requestor adds a comment. Is it possible to customize the content for us to add some more questions and types of responses like rating a scale t measure responsiveness, manner of responding, expertise, etc.?
https://solarpeoplesupport.solarwinds.com/tokens?id=107467048&token=7958189ad122637706e9f1df2371efbf56eebdd8
I would like this too!