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Change Management

jeremymayfield

We need to add Change request to the list of Ticket types so we can more easily identify changes.

WHD Change Request.JPG

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bumpsquad

Status: None

Comments

jeremymayfield

#bumpsquad

Time for a bump.

void

The ability for WHD to support change management has been requested (re: Management of ITIL's Request for Change) many years ago... Nice to see that others still see this as an important enhancement that is lacking.

briank105

Any updates on Change Management enhancements? Having a separate ticket type would be great. I would be curios to see how others have the system configured when using change request as a request type.

Any help would be appreciated.