If a user is sent an approval from the Service Catalog, after a certain number of business days, it would be nice if the process could send them a reminder notification.
Moving to SolarWinds Service Desk Feature Requests for better visibility.
Surprised this is not more voted-on. One of the biggest frustrations my team has is that tickets get stuck in the approval status all the time as supervisors miss the mail, etc. A routine reminder or daily digest with a listing of tasks the person has outstanding would be excellent!
